info@theblackdiamonddetailing.co.uk

07597041099

contact

WE’D LOVE TO HEAR FROM YOU

CONTACT US

Please use the contact form to contact us if you have any questions or comments. We look forward to hearing from you.  Alternatively, you can contact us by phone or email using the information provided below. Thank you very much!

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07597 041099

info@theblackdiamonddetailing.co.uk

M-F: 9am – 5pm

Sat: 9am – 3pm

Sun: Closed

Unit A Herniss Business Park,
Long Downs, Penryn, Cornwall TR10 9BZ

FREQUENTLY ASKED QUESTIONS

What is valeting?

Car valeting is the process of cleaning, polishing and waxing a vehicle by hand in order to achieve an as-new look and enhance the resale value.

This usually includes cleaning the wheels & door shuts, washing, polishing and waxing the bodywork, dressing exterior plastics and tyres, polishing brightwork, polishing the glass and decontaminationg the vehicle of iron filings / industrial fallout / tar spots / tree sap – which all cause the paint to feel rough, and dulling the appearance of the vehicle.

What is detailing?

Detailing is a progression from Valeting, in which you take the extra steps to clean and restore a vehicle’s appearance to bring that vehicle back to its highest condition. This includes paint correction via machine polishing to remove paint oxidization/scratches/swirl marks and any other paint imperfections. There may even be times when wet sanding is needed to restore a vehicle’s paintwork because of bad paint repairs, or deep scratches that can only be removed by wet sanding. This may also include touching up stone chips and other paint blemishes during a detail, to really make sure that your vehicle is in the best condition possible upon collection. Where necessary, wheels will also be removed for more thorough cleaning of inside the vehicles alloys, inside the arches, and even down to suspension components and brake calipers etc if they have the facilities to achieve this. Details may also include some of the highest levels of protection for your vehicle once your paint correction process is complete to help protect your paintwork from possible further damage and to help with the maintenance of the vehicle for further months to come.

Is there multi vehicle discount?

Of course! If you are wanting more than 1 vehicle valeted at one location then we are more than happy to provide a discount on our valets. The discount varies with how many vehicles that get booked in and for the amount of work required, please contact us for more information (07597 041099, info@theblackdiamonddetailing.co.uk).

Do you service motorhomes/caravans?

Unfortunately at the moment, we will not be able to offer any services for motorhomes or caravans.

Are you insured?

Yes – we are fully insured for all eventualities. We have a public liability policy and a fully comprehensive motor trade/road risk policy, which covers us should we need to move or drive your vehicle during its time with us. This also means that we can offer a collection/delivery service if needed.

What is the extra cost for a heavily soiled vehicle?

The cost will vary depending on how much larger the vehicle is than your average car or how heavily soiled the vehicle is. As you can understand, a large amount of sand or dog hair inside the vehicle will take a longer time to remove from the vehicle. If you would like more information or for a more accurate quote, please don’t hesitate to let us know (07597 041099, info@theblackdiamonddetailing.co.uk)

If pictures can be provided of the vehicle in question, it will be much easier to be able to provide a more accurate quote.

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